Right to retract
The products must imperatively be returned to SKIN ROYAL COSMETICS in perfect condition for resale, in their original condition (packaging, accessories, instructions, etc.), duly sealed, and accompanied by the return form signed according to the procedure described above.
If the terms set out above are respected, the refund will be made within 15 days of receipt of the package.
Return and refund of products
The products can be returned by the Buyer under the conditions and according to the instructions below:
The products must imperatively be returned to SKIN ROYAL COSMETICS in perfect condition for resale, in their original condition (packaging, accessories, instructions, etc.), duly sealed, and accompanied by the signed return form.
SKIN ROYAL COSMETICS accepts the return of any item purchased on the site if it is returned within 14 days from the date of receipt of the order by the Buyer.
In principle, the shipping costs of the return package remain the responsibility of the Buyer. In the event of a technical anomaly or an error in the references delivered, the return costs will be reimbursed by SKIN ROYAL COSMETICS.
To return an item, the Buyer must follow the following instructions:
1. Use the original packaging to return the product.
2. Complete and attach the Return Slip to be detached from the Delivery Slip. Returns without a return slip are not accepted.
3. Send the package to the following address:
SKIN ROYAL COSMETICS
291 rue Balcon de l'aire
Any risk related to the return of the product is the responsibility of the Buyer.
Failure to comply with the procedure set out above and the deadlines indicated, the Buyer may not make any claim for non-compliance or apparent defect of the products delivered, the products then being deemed to be compliant and free from any apparent defect.